Insertion orders (EIO)

What an insertion order is

An insertion order is the contractual record of the commission terms between you and one athlete on one program. In Harmonia it is electronic and automatic. When you approve an athlete, the platform generates an electronic insertion order (EIO) and attaches it to the approval email. No separate signing software, no PDF to chase.

The EIO pins down exactly what was agreed, so there is no ambiguity later about what an athlete earns on a sale.

The EIO locks program terms at approval

At approval, the EIO freezes the commercial terms for that athlete on that program:

• Commission the brand set: a flat dollar amount per sale or a flat percent of the order. There is no platform-wide rate; you decide it per program. See setting commission.
• Attribution window in days: how long after a click a sale still counts for that athlete.
• Refund window in days: the period during which a refund can reverse a commission, pro-rated to the refunded amount.
• Effective date: when the terms took effect for this athlete.

Locking matters because money moves against these numbers. Once a sale is attributed under an EIO, the terms that priced it cannot shift underneath it.

The T&C snapshot

The EIO stores a snapshot of the exact program terms and conditions both sides agreed to, frozen at approval. The athlete accepted those terms when they applied. You confirmed them when you approved. If you later edit the program copy or publish a new version, the snapshot on an existing EIO does not change. Each athlete keeps a record of the precise wording they agreed to.

This is what makes the EIO a clean audit trail: the terms, the numbers, and the date are all preserved together.

A signed record

The EIO is a signed record of the agreement, generated and stored for both sides:

• Athlete side: in their Documents tab.
• Brand side: in the per-application drawer for that athlete.

You can open any past EIO from the application it belongs to. Because each is dated and term-locked, the set of EIOs is a complete history of who agreed to what, and when.

Ledger parity: the athlete is paid in full

The EIO records the commission you set, and that is the amount the athlete is paid, in full. The 20% platform fee is added on top and billed to you. It is never deducted from the athlete.

So the EIO and the ledger always agree: the figure on the EIO is the athlete's payout, and your cost is that figure plus 20%.

$50athlete keeps, in full

The fee is charged only when an athlete drives a real attributed sale. For the full breakdown, see how our fee works.

FAQ

What is in the insertion order?

The brand, the athlete, the program, and the locked commission you set (a flat dollar amount or a flat percent). It records the attribution window and the refund window in days, the effective date, and a snapshot of the exact program terms and conditions both sides agreed to at approval.

Is the insertion order legally binding?

Yes. The EIO is the signed record of the commission terms both sides accepted at approval. The athlete agreed to those terms when they applied, and you confirmed them when you approved. It is the agreement of record for that athlete on that program. It is not tax advice; Harmonia issues each athlete's 1099-NEC automatically at year-end through Stripe.

What if I change terms later?

The original EIO stays locked for sales already attributed under it, so nothing already earned changes. To change commission going forward, publish a new program with the new terms; athletes apply and are approved into it, which generates a fresh EIO. This keeps each sale tied to the exact terms in force when it happened.